FAQ

What is Abonobox?

Abonobox is an online marketplace specializing in subscription boxes with food, drinks, cosmetics and pet products. Each month you will receive a box full of selected products delivered directly to your door.
How can I order a trial box?

To order a trial box, visit our website, select a trial box and add it to your cart. After entering your delivery details and making the payment, we will send you the test box as soon as possible.
How can I suspend or cancel my subscription?

You can suspend or cancel your subscription directly in your user account on our website. In the "Manage subscriptions" section, select the option to pause or cancel and follow the instructions. You will receive a confirmation email about the change.
Who ships subscription boxes?

Abonobox acts as an intermediary between you and our partners who prepare and send the boxes. Each box is therefore delivered directly from our partners, who are experts in their fields and select the best products for you.
How can I redeem a subscription from Abonobox as a gift voucher for someone else?

If you want to redeem the subscription as a gift voucher, please contact us at info@abonobox.eu or fill out the form on our page in the Contact section. We tailor each gift voucher to the customer's needs to ensure that the recipient receives the best experience. We will be happy to help you with the setup and provide all the necessary information to redeem the gift voucher.
Jak mohu uplatnit slevový kód při objednávce?

Slevový kód se uplatňuje a vyplňuje během objednávkového procesu(U shrnutí objednávky vyplníte kolonku slevového kódu).